Privacy Policy

Effective Date: 07-05-2026

Welcome to “Tarot By Hamsa.”This Privacy Policy explains how we collect, use, and protect your personal information when you use our website – https://tarotbyhamsa.com.

1. Information We Collect

Personal Information (Provided by You)

We may collect the following details:

  • Name
  • Email address
  • Phone number (if provided)
  • Date of birth (for tarot/astrology readings)
  • Billing and payment details (processed securely by third-party providers)
  • Account login credentials (for course students)
  • Profile information you choose to add to your student account

Course-Related Data (For Enrolled Students)

When you enroll in an online course, we additionally collect:

  • Course enrollment records and purchase history
  • Learning progress data (lessons viewed, modules completed, time spent)
  • Quiz and assessment responses and scores
  • Course completion status
  • Certificate issuance records
  • Any messages, questions, or content you submit within the course platform

Automatically Collected Data (Cookies & Analytics)

When you visit our website or access the course platform, we automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent
  • Referring websites
  • LMS session data and login activity

2. How We Use Your Information

We process your data to:

  • Provide and manage our services (tarot readings, astrology consultations, Reiki healing, product sales, and online courses).
  • Process transactions securely.
  • Grant and manage course access for the six-month enrollment period.
  • Track learning progress and issue certificates of completion.
  • Communicate with you regarding bookings, course updates, support, and important notices.
  • Send newsletters, special offers, or spiritual guidance emails (opt-out available).
  • Analyze website and course platform performance and improve user experience.
  • Detect and prevent unauthorized account sharing or misuse of course content.

3. Legal Basis for Processing Data (GDPR)

Under the GDPR, we process your personal data based on:

  • Contractual necessity: When you book a service, make a purchase, or enroll in a course.
  • Legitimate interest: To improve our services, protect our content, and prevent fraud.
  • Consent: For marketing communications and non-essential cookies (you can withdraw consent anytime).
  • Legal obligation: If required by law.

4. Sharing Your Information

We do not sell your data, but we may share it with:

  • Payment processors: Razorpay and WooPayments for secure transaction processing.
  • Email marketing providers: If you have opted in to receive communications.
  • LMS and website infrastructure providers: Hosting providers and platform services required to deliver our courses and website.
  • Legal authorities: If required by law or to protect our rights.

All third-party providers are required to handle your data in compliance with applicable data protection laws.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience, including essential cookies for LMS login sessions, course progress tracking, and shopping cart functionality. You can manage cookies in your browser settings. Disabling essential cookies may prevent you from accessing your course account. See our Cookie Policy for details.

6. Data Security

We implement strict security measures, including SSL encryption, secure password storage, limited data access, and protected payment processing. While we take reasonable precautions, no online system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Rights (GDPR, CCPA, LGPD)

Depending on your location, you may have rights to:

  • Request access to your personal data, including course records and certificates.
  • Request correction or deletion of your data.
  • Opt-out of marketing communications.
  • Request a copy of your data in a portable format.

Please note that we may need to retain certain course enrollment and certificate records for legitimate business and legal purposes even after a deletion request.

To exercise your rights, contact us at contact@tarotbyhamsa.com.

8. Data Retention

We retain your data as follows:

  • Booking and reading records: Retained for as long as necessary for legal and business purposes.
  • Course enrollment and certificate records: Retained indefinitely to verify completion and reissue certificates if needed.
  • Account data: Retained while your account is active. Inactive accounts may be archived after a reasonable period.
  • Marketing data: Retained until you withdraw consent.

9. Children’s Privacy

Our website and courses are not intended for users under 18. We do not knowingly collect data from minors. Course enrollment requires the student to be at least 18 years old.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any privacy-related concerns, contact us at:

Email: contact@tarotbyhamsa.com

Phone: +91-8591415955

Website: https://tarotbyhamsa.com [Your Website URL]

12. Compliance Notes

This Privacy Policy complies with:

  • GDPR (Europe): Data protection and consent management.
  • CCPA (California): User rights and opt-out options.
  • LGPD (Brazil): Transparency on data collection.